Refunds and cancellation

Payments place a listing on the board immediately, so as a rule they are not refundable. The exceptions below are real and we honour them.

We refund in full when

• Money left your account and your listing did not appear on the board.
• You were charged twice for the same bid.
• You were charged an amount different from the one shown at checkout.
• The site went down and your listing stayed missing for more than 48 hours.

Write to us within 7 days of the payment. Approved refunds are sent back to the original payment method within 5 to 7 working days. Razorpay controls the last step of that timing, not us.

We do not refund when

• Someone paid more and your rank dropped. That is how the board works.
• Your listing did not bring the traffic, signups or sales you hoped for.
• You changed your mind after your listing went live.
• Your listing was removed for breaking the rules in the terms.

Cancelling

There is nothing to cancel. Every payment is one time. Nothing recurs and nothing renews on its own. You can ask for your listing to be taken down at any time, though taking it down does not return the payment.

How to ask

Email the address on the contact page with your product name and the payment reference from Razorpay. We reply within 2 working days.